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	<title>BDNooZ &#187; Marketing</title>
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	<link>http://bdnooz.com</link>
	<description>Transforming LBS Location Based Information into Money - by Claudio Schapsis</description>
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		<title>How location will enable milking more money from Social Networks</title>
		<link>http://bdnooz.com/2010/04/20/how-location-will-enable-milking-more-money-from-social-networks/</link>
		<comments>http://bdnooz.com/2010/04/20/how-location-will-enable-milking-more-money-from-social-networks/#comments</comments>
		<pubDate>Tue, 20 Apr 2010 16:41:50 +0000</pubDate>
		<dc:creator>Claudio</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Featured Article]]></category>
		<category><![CDATA[Business Models]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Link - Social Networking]]></category>
		<category><![CDATA[Location Based Social Networking]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://bdnooz.com/?p=2120</guid>
		<description><![CDATA[Location Based Information and social networks
Why is location changing the business of social networking? Because it is the missing link between virtual societies and the real world. Once I can identify the location of each member of my community, I can easily find ways to make money from it.

]]></description>
			<content:encoded><![CDATA[<p id="top" />Why is location changing the business of social networking? Because it is the missing link between virtual societies and the real world. Once I can identify the location of each member of my community, I can easily find ways to make money from it.</p>
<h3>The value of Location</h3>
<p>Location will open the door to a new level of hyper-targeting. Not only can I target customers who answer to a certain demographic profile, but I can do it based on their location, and I can predict their behavior based on past locations. I can be confident in sending an invitation to a football fan who is close to a sports bar, because I know he likes sports, there is a game and he is not at the stadium. I’ll also extend that invitation to the usual friends he meets on game days. Everyone wins &#8212; My users enjoy the opportunity to meet in a place and receive a discount; my customer (the bar) will pay me for having my users coming to their establishment.<span id="more-2120"></span><br />
Location can make money, but it also costs money. Companies that collect location information will need to figure out how to access, collect and provision location data, as well as put systems in place that secure users&#8217; location and identity and provide them with a clear understanding on how their location is used.</p>
<h3>But, who is the customer?</h3>
<p style="text-align: left;">For the last two years <a title="Location Based Social Networks" href="http://bdnooz.com/lbsn-location-based-social-networking-links/" target="_blank">I’ve been following</a> the rise, shine and in some cases the fall of many location-based social networks (LBSNs). Last year, at the Metaplaces conference, I had the opportunity to speak to an important panel featuring people from leading companies in the LBSN market. I asked them “Is location a feature or you can build a full concept around it? What is the difference between your social network and Facebook plus location?” The general answer I received was that location is an enabler, and that it should be used to provide some compelling value to the customer.<a href="http://bdnooz.com/lbs/wp-content/uploads/2010/04/complete-chain-sn.jpg"><img class="aligncenter size-large wp-image-2122" src="http://bdnooz.com/lbs/wp-content/uploads/2010/04/complete-chain-sn-1024x628.jpg" alt="" width="614" height="377" /></a><br />
When I build a <a href="http://bdnooz.com/2008/12/07/location-based-services-value-chain-part-25-the-case-for-location-based-social-networking/" target="_blank">business model</a> around an intangible technological concept such as a LBSN, my first question is: Who is your USER and who is your CUSTOMER? Usually they are not the same person. A user is a person who will engage your company service because they receive some value back. This value can be manifested in different ways: fun, information, socialization, discovery, access to content, augmented reality, etc. Bottom line, the user is looking for an enhanced experience. A customer is a person who provides you with income.<br />
Sometimes the user and the customer are the same person, and “subscription fees” are the usual business model. That is the case of many family and friend finders sold by mobile operators. There are also “freemium” services, where users can access a subset of features for free but they need to pay for full site functionality. This is common in dating sites.<br />
But models where users become customers are seldom found. Mainstream social networks are providing full site functionality for free and therefore their users are NOT their customers. In this case, the business model is different because we need to find a compelling value for users to continue to utilize your services and find customers who will pay for it. But what is it they will pay for?</p>
<blockquote><p><span style="color: #999999;"><strong><em>&#8220;&#8230;At this point the users should be called by their real function &#8212; “data collectors” or “content generators.” The real value of the social network resides in the data users can generate and in the ability of the company to monetize it, and in the case of LBSN, the idea is to monetize the user&#8217;s current location&#8230;&#8221;</em></strong></span></p></blockquote>
<h3>Human Mobile Probes</h3>
<p>When LBSNs enable a platform for people to interact for free, they need to find out who is going to pay the bills. There are companies betting on location-based advertising models. There are many question raised here:</p>
<ul>
<li>Who has access to and control of the location information?</li>
<li>Who is servicing the ads?</li>
<li>Who has the relationship with the advertisers?</li>
<li>Do I need to give the user the capability to opt-out?</li>
</ul>
<p>At this point the users should be called by their real function &#8212; “data collectors” or “content generators.” The real value of the social network resides in the data users can generate and in the ability of the company to monetize it, and in the case of LBSN, the idea is to monetize the user&#8217;s current location.<a href="http://bdnooz.com/lbs/wp-content/uploads/2010/04/location-4-sale.png"><img class="alignright size-medium wp-image-2126" src="http://bdnooz.com/lbs/wp-content/uploads/2010/04/location-4-sale-177x300.png" alt="" width="177" height="300" /></a><br />
Recently I read that Facebook will allow users to share their current location. Reading Facebook privacy policy you can see that <em>“…When you share your location with others or add a location to something you post, we treat that like any other content you post (for example, it is subject to your privacy settings). If we offer a service that supports this type of location sharing we will present you with an opt-in choice of whether you want to participate…”</em> Nice! But keep reading <em>“…When you access Facebook from a computer, mobile phone… we may collect information from that device about your… location”</em><br />
At the user level, you will be able to decide if you want to share your location with other users, but what is implied here is that in any case Facebook will collect your location, along with other information. Why?! To make money, of course!</p>
<h3>Probe data for sale</h3>
<p>Who wants to buy probe data? Every single company that understands the power of location should. You need to get used to thinking location = business = money. Let’s take Twitter+location as an example. Comcast provides customer care through its Twitter account “comcastcares”. If now I can map where complaints are coming from, I can easily visualize where the company should invest in improving its infrastructure (and their image). Extrapolate this same concept to an artist pushing a new record, a political campaign, a company measuring its advertising effectiveness by mapping its buzz according to local advertising efforts, or a PR company looking at real time mood maps and analyzing trends in specific areas. The accessibility of dynamic location information creates an invaluable tool in real time business intelligence. Can you see the monetary value for companies like Ogilvy, Arbitron, and Nielsen if they can measure in real time the effects of events? If they can give their customers the capability to make informed decisions on where to invest their PR efforts, and later measure their effectiveness?</p>
<blockquote><p><span style="color: #999999;"><strong><em>&#8220;&#8230;when we introduce location into the social networking business, we may prove wrong the idea that friends and money don’t mix&#8230;&#8221;</em></strong></span></p></blockquote>
<h3>Beyond the Blinders</h3>
<p>Horses are just like people &#8212; they tend to travel in the direction they are looking. Blinders keep horses looking straight ahead, instead of looking around at their surroundings. Like horses with blinders, many companies run in the same direction of the big ones, missing a lot of opportunities outside of their vision.<br />
<a href="http://bdnooz.com/lbs/wp-content/uploads/2010/04/horse-race-for-the-telematics-copy.png"><img class="alignleft size-medium wp-image-2127" src="http://bdnooz.com/lbs/wp-content/uploads/2010/04/horse-race-for-the-telematics-copy-300x104.png" alt="" width="300" height="104" /></a>In their book “<a title="Throwing Sheep in the Boardroom" href="http://www.throwingsheep.com/">Throwing Sheep in the Boardroom</a>” Matthew Fraser and Soumitra Dutta identify three forms of interaction: personal, organizational and consumer/civic. Social networks are not only about friends, they are also about colleagues, coworkers, members of a political party and others. Many social networks are looking at the power of harnessing personal location and try to fight each other in a very crowded place – the friend space. Think about the possibilities in terms of business intelligence when introducing the concept of location to task forces and large organizations; then make an additional step forward and think in terms of the influence that location can have in other social/civic associations.</p>
<p>A long time ago I coined the saying, “Location-based service is the art of transforming location into money.” In business, money is not everything. It is the only thing. And when we introduce location into the social networking business, we may prove wrong the idea that friends and money don’t mix.</p>
<p>NOTE: This article was originally published at <a href="http://news.thewherebusiness.com/content/how-location-will-enable-milking-more-money-social-networks" target="_blank">www.thewherebusiness.com </a></p>
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		<title>Two events in the LBS industry I’ll attend and why you can’t miss them</title>
		<link>http://bdnooz.com/2009/09/11/two-events-in-the-lbs-industry-i%e2%80%99ll-attend-and-why-you-can%e2%80%99t-miss-them/</link>
		<comments>http://bdnooz.com/2009/09/11/two-events-in-the-lbs-industry-i%e2%80%99ll-attend-and-why-you-can%e2%80%99t-miss-them/#comments</comments>
		<pubDate>Fri, 11 Sep 2009 19:04:35 +0000</pubDate>
		<dc:creator>Claudio</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://bdnooz.com/?p=1776</guid>
		<description><![CDATA[Two events in the LBS industry I’ll attend and why you can’t miss them. Read why should you attend Metaplaces in San Jose CA and LBS LATAM in Miami FL]]></description>
			<content:encoded><![CDATA[<p id="top" /><strong><a title="LBS Latam 2009 - The first Location Based Conference for Latin America in Miami FL" href="http://www.lbslatam2009.frecuenciaevents.com/home/contenidos.php?id=34&amp;identificaArticulo=26&amp;idiomaRequerido=2" target="_blank">LBS LATAM</a></strong> – The First Location Based Services Conference for Latin America in Miami &#8211; 09/17 Miami, FL<br />
<a title="Metaplaces - How to monetize location data and services" href="http://www.thewherebusiness.com/metaplaces/" target="_blank"><strong>Metaplaces</strong> </a>– How to Monetize Location Data and Services 09/22-23 San Jose CA</p>
<p><strong>Almost </strong>a year ago in my <a title="Marketing and the Location Based Services Concept" href="http://bdnooz.com/2008/11/18/first-post-marketing-and-the-location-based-concept/" target="_blank">first post</a>, I wrote that Location Based Services are the company’s effort to transform geographical positioning information into valuable and relevant data for a customer, to make a profit. Since then I had the opportunity to talk, work and advise leading companies in the industry regarding new products and services in the LBS arena.</p>
<p><strong>LBS </strong>are very similar to other businesses in the sense that in order to succeed you need a solid revenue model and a clear value proposition. Sounds simple; but when approaching the LBS market and trying to understand the dynamics of its <a title="Location Based Services Value Chain – Part 3 – Business Models for Location Based Social Networking" href="http://bdnooz.com/2008/12/15/location-based-services-value-chain-part-3-business-models-for-location-based-social-networking/" target="_blank">Value Chain</a> the troubles begin. Many companies are getting this right and are already making profits. Others try to migrate WEB2.0 applications to the mobile world and discover later that in this environment “Free” is an expensive term. No wonder VCs usually look at maps as a feature and not something to build a whole application around.<br />
<strong><em><span id="more-1776"></span></em></strong><br />
<strong>That’s</strong> why I was glad to know about the <a href="http://www.thewherebusiness.com" target="_blank">TheWhereBusiness</a> initiative to organize <a title="Metaplaces - How to monetize location data and services" href="http://www.thewherebusiness.com/metaplaces/" target="_blank">Metaplaces</a>. I spoke with one of the main persons behind this effort, Thomas Hallauer, who mentioned that MetaPlaces will be the key place for the enablers of the Location market where key thinkers and players swap strategies to make location pay. MetaPlaces is the first conference to focus on the next wave of innovation and revenue generation for mobile and web-based LBS.<a href="http://www.thewherebusiness.com/metaplaces/index.shtml"><img class="alignright size-full wp-image-1783" src="http://bdnooz.com/lbs/wp-content/uploads/2009/09/metaplaces.jpg" alt="" width="200" height="90" /></a></p>
<p><strong>When </strong>I asked Thomas who is coming and what are their expectations he said <em>“…over 150 location business developers are coming to MetaPlaces to analyze the changing dynamics and revenue models of the LBS market now that the worlds of location content, interactive advertising, Geo enabled web services, and traditional carrier-driven mobile LBS solutions have collided…”</em></p>
<p><strong>As </strong>part of my contribution to their efforts I’ll be moderating the <strong>Location Based Social Networks</strong> panel composed by <a href="http://abaq.us/" target="_blank">Abaqus</a>, <a href="http://www.alcatel-lucent.com/wps/portal/!ut/p/kcxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLd4x3tXDUL8h2VAQAURh_Yw!!?LMSG_CABINET=Docs_and_Resource_Ctr&amp;LMSG_CONTENT_FILE=News_Releases_2009/News_Article_001577.xml" target="_blank">Alcatel-Lucent</a>, <a href="http://www.loopt.com/">Loopt</a>, <a href="http://www.skout.com" target="_blank">Skout</a>, and <a href="http://www.socialight.com" target="_blank">Socialight</a>. We’ll have the opportunity to talk about topics like: revenue business models, how to build a community from scratch, how to use existing ones, and how brands can monetize their mobile extension. <strong>What would YOU ask those companies? I urge you to add your questions here as comments – I promise to bring back some answers.</strong></p>
<p><strong>The </strong>second conference is <a title="LBS Latam 2009 - The first Location Based Conference for Latin America in Miami FL" href="http://www.lbslatam2009.frecuenciaevents.com/home/contenidos.php?id=34&amp;identificaArticulo=26&amp;idiomaRequerido=2" target="_blank">LBS LATAM</a> in Miami. For many years I worked in the telecommunications market in Latin America and when the <a href="http://www.frecuenciaonline.com/english/eventos/" target="_blank">Frecuencia Group</a> asked me to chair this event it put together my past and my present in something I see as the future.<a href="http://www.lbslatam2009.frecuenciaevents.com/home/contenidos.php?id=34&amp;identificaArticulo=26&amp;idiomaRequerido=2"><img class="alignright size-full wp-image-1785" src="http://bdnooz.com/lbs/wp-content/uploads/2009/09/lbs200x90ing.gif" alt="" width="200" height="90" /></a></p>
<p><strong>Not </strong>many people know that the penetration of mobiles phones in Latin America is around 80% and in some countries in the territory over 100%. America Movil (Telmex) and Telefonica Movistar share around 65% of market, meaning almost 10% market share of the whole world mobile market! Besides the traditional fleet management and AVL applications, we start seeing Location Based Services made in CALA i.e. Location Based Social Networks, Friend Finders, Bus routes notifications, and others. However, this is a completely different market with particular value chains and different user profiles in terms of usage and consuming behavior in each country.</p>
<p><strong>I</strong> was surprised by the response in terms of registration from the region and vendors interested in this market. You can see companies like Telefonica, Globalstar, Nextel, Ancel, Tele Atlas, OpenWave, AnyData, Position Logic, Xtify, and many others coming to meet their prospect Latin American partners.</p>
<p><strong>Two </strong>busy weeks, two chances to meet key executives in different regions, two coasts, and two events with many opportunities to talk business.  <span style="text-decoration: underline;"><strong>That’s why you can’t miss them</strong></span>.</p>
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		<title>Location in a Cloud &#8211; a Unique Approach to Provide Location-Related Information and Services</title>
		<link>http://bdnooz.com/2009/08/27/location-in-a-cloud-a-unique-approach-to-provide-location-related-information-and-services-interview/</link>
		<comments>http://bdnooz.com/2009/08/27/location-in-a-cloud-a-unique-approach-to-provide-location-related-information-and-services-interview/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 18:05:40 +0000</pubDate>
		<dc:creator>Claudio</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Business Models]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Link - Social Networking]]></category>
		<category><![CDATA[Location Based Services]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://bdnooz.com/?p=1754</guid>
		<description><![CDATA[FOR LBS Service Providers and Developers - Exploring Xtify solutions - a company that is deriving location persistently from mobile devices, put them in a cloud and then build business rules around it. sourcing the location directly from the mobile device, rather than through the wireless carriers allows them to make location information available on a persistent and affordable basis. ]]></description>
			<content:encoded><![CDATA[<p id="top" />In one of my first posts, I noted that one of the main components of the <a title="location based services value chain part 1" href="http://bdnooz.com/2008/11/28/location-based-services-value-chain-part-2/" target="_blank">LBS Value Chain</a> is the ability to acquire and transport a user’s location and give access to that data to many service providers. Getting this information is, in many cases, expensive and presents obstacles to online service providers who would like to develop services based on mobile a user’s location. I was looking for the missing link between the mobile and the web world.</p>
<p>While there are many different approaches (and we might present some of those in the future), <a href="http://www.xtify.com/" target="_blank">Xtify</a>, a company based in New York City, caught my attention. They are creating a cloud of location information where authorized service providers can make available services using the location of their subscribers.</p>
<p>As usual, I was more interested in the business perspective of their operation. The following is a synopsis of my conversation with Josh Rochlin, CEO of <a href="http://www.xtify.com/" target="_blank">Xtify</a>.</p>
<p>I want to thank again Josh for his time and kindness to open up his business for us to learn. I believe many will have much to comment and say.<br />
Follow up.</p>
<p><strong>What is the difference between <a href="http://www.xtify.com/" target="_blank">Xtify </a>and other companies providing similar services?</strong><br />
We are currently the only company that is deriving location persistently from mobile devices and then building business rules around it. We source the location directly from the mobile device, rather than through the wireless carriers. This allows us to make location information available on a persistent and affordable basis.<br />
<strong><em><span id="more-1754"></span></em></strong><br />
Normally, you will need to pay per dip if you source from the carriers themselves &#8211; currently in the US, this is only possible from Sprint &#8211; with other carriers working on their own solutions). This approach can only work when you require location data occasionally.  If you want to take advantage of persistent user location, a per-dip model becomes unaffordable.</p>
<blockquote>
<h3><em><span style="color: #33cccc;">&#8220;We are &#8230;deriving location persistently from mobile devices and then building business rules around it&#8230;We source the location directly from the mobile device&#8230;This allows us to make location information available on a persistent and affordable basis&#8221;</span></em></h3>
</blockquote>
<p>Xtify allows the mobile user to (1) persistently publish their location to a “cloud” and then (2) provide permission for a third-party to access their data in order to provide location-related information and services.<br />
An example on how Xtify can be implemented is at <a href="http://www.seemywhere.com">http://www.seemywhere.com</a> – which requests the latest location of the user.</p>
<p><strong>So I can see your position all day long without your permission?</strong><br />
No!  SeeMyWhere is designed to expose my location only to those with for whom I choose to share it.<br />
Another example can be seen in at http://www.myeverymove.com.  This application keeps a diary of your locations throughout the day.  Because Xtify sources persistent location, I can choose to have the diary automatically update, without any user input.<br />
These applications are only examples of services leveraging our push and pull API’s information from the “cloud”.  A typical implementation using Xtify might not provide this level of visibility into my whereabouts. The location information would simply be used by an algorithm to inform a service, message, or advertisement.<br />
To try <a href="www.seemywhere.com">www.seemywhere.com</a> or <a href="www.myeverymove.com">www.myeverymove.com</a> you can point your smartphone browser to either of these sites and download the applications.</p>
<p><strong> Can you give me an example of a commercial application</strong><br />
Take, for example, companies that provide text-based mobile content (i.e. <a href="www.4info.com" target="_blank">www.4info.com</a>, <a href="www.chacha.com" target="_blank">www.chacha.com/</a>, and <a href="http://pingmobile.com/" target="_blank">http://pingmobile.com/</a>).  The way they work is that the user sends some these services a question, and the service replies with an answer, usually through SMS. I was trying out one of these services recently and I received strange answers to my question &#8220;Hotels in Manhattan.&#8221; The “IN” was interpreted as Indiana (a state in the USA) and the results came for hotels in Manhattan in Indiana. Then I asked for &#8220;Hotels NYC&#8221; and the results where close &#8211; I received hotels in Upper East Side of Manhattan. But at that specific moment, I was in the SoHo district of Manhattan, several miles away.<br />
What Xtify can provide today is the capability to geo-tag an SMS that comes to the system and do this in such a way that the system will know where I am; replying with answers (and advertising) that are geographically-relevant and will therefore garner higher advertising rates.</p>
<blockquote>
<h3><span style="color: #33cccc;"><em>&#8220;What Xtify can provide today is the capability to geo-tag an SMS that comes to the system and do this in such a way that the system will know where I am; replying with answers (and advertising) that are geographically-relevant and will therefore garner higher advertising rates.&#8221;</em></span></h3>
</blockquote>
<p><strong>Can you elaborate on the implementation?</strong><br />
As I mentioned before, Xtify sources location from the mobile device. We use the best available source, GPS, Cell Tower and Wi-Fi information to determine your position and push that information to our secure servers.  When a user sends a question to an SMS service, they could route that message through the Xtify database, then correlate a location-relevant advertisement to be included in the response.  Xtify can communicate that “this phone is currently in SoHo, NY” and that service provider can associate an advertisement that was paid for by a business in SoHO, New York. Now the answer and the advertising have complete geo-awareness.<br />
The market has been waiting for a solution that adds location context to their service – a solution that Xtify now provides.</p>
<p><strong>So how do you make money?</strong><br />
We charge based on the value we bring to a customer and on the basis of the volume of transactions or processes. Let me illustrate this with another example. On many occasions, Madison Square Garden (MSG), an arena in New York City, could have unused tickets before a concert or a game. We could provide a service to MSG to set up promotions based on time before the concert and distance from the MSG arena.  We can set radii around MSG (i.e. 5 blocks, 15 blocks, 1 mile). We then set time intervals (i.e. 3 hours, 2 hours, 1 hour before the event). Xtify can then push a promotional message to the people who are proximate to the venue and who have asked for a discount ticket promotion from MSG.</p>
<blockquote>
<h3><span style="color: #33cccc;"><em>&#8220;Xtify can &#8230; push a promotional message to the people who are proximate to the venue and who have asked for a discount ticket promotion &#8230; This model applies to any business that has perishable inventory such as empty restaurant tables&#8221; </em></span></h3>
</blockquote>
<p>This model applies to any business that has perishable inventory such as empty restaurant tables.<br />
Of particular importance to our business model is the way that Xtify is shipped on every Peek device [<a href="www.getpeek.com">www.getpeek.com</a>].  This allows developers to create services similar to the one we’ve just discussed, as well as services similar to <a href="www.peekmaps.com">www.peekmaps.com</a>.</p>
<p><strong>So, is it fair to say that your business model is only a B2B business model?</strong><br />
Absolutely, we are not a customer facing company. We provide persistent user location information for use by marketers, business developers, and web application providers. We have products and API sets that offer the ability to take an action (i.e. send a text message) based on the location of customers and users.  We also look forward to working with carriers and handset manufacturers in the same way we have integrated with Peek.</p>
<p><strong>How is the location relayed from the phones to the cloud?</strong><br />
We install a small application that pushes location information into our secure servers (“the cloud”) using TCP/IP protocol via your mobile data connection. We have intelligent algorithms that adjust the reporting frequency as necessary. That means, if you are stationary, there is no need to continually resend the same information. This minimizes the data transmitted.<br />
Note that Xtify works today only on smartphones. Xtify requires a mobile device that can run the Xtify process in the background. We currently function on Blackberry, Windows Mobile, Symbian, and Android Devices. Once the iPhone allows background processing, we will run there as well.</p>
<blockquote>
<h3><em><span style="color: #33cccc;">&#8220;&#8230;we need to encourage service providers to rethink the way they collect and access location and realize that a much affordable solution exists&#8230;&#8221;</span></em></h3>
</blockquote>
<p><strong>Who do you think are your competitors today?</strong><br />
The biggest competitors for us are time and intertia.  Meaning, we need to encourage service providers to rethink the way they collect and access location and realize that a much affordable solution exists.  Additionally, other companies will soon realize the benefits to our approach and attempt to enter the market.</p>
<p><strong>A question about privacy. How are people reacting to the fact that 100% of their location information is going to be recorded and available somewhere in a cloud?</strong><br />
We believe the user must have complete control of his privacy and location information. Our location servers do not collect any personally identifiable data, and therefore we don’t know who is in the cloud. There is no profile, phone number, or personal email that can identify the person. All we can see is a bunch of secure user IDs running around the world.  The user opts to have a trusted relationship with a service or advertiser or any other business.  The user then shares their information with that service provider based on the conditions of that trusted relationship.<br />
<strong></strong></p>
<p><strong>But the system is prone to misuse, isn’t it? What can block me from installing the application on that person’s phone without their knowledge and track them all the time?</strong><br />
We specifically chose to include a shortcut / link / bookmark on the mobile device so that the owner of the mobile device will know that it is there and can turn location notification off if desired. However, there is nothing that we can do about human nature, any technology can be misused.</p>
<blockquote>
<h3><em><span style="color: #33cccc;">&#8220;&#8230;We believe the user must have complete control of his privacy and location information. Our location servers do not collect any personally identifiable data, and therefore we don’t know who is in the cloud&#8230;&#8221;</span></em></h3>
</blockquote>
<p><strong>Is your application for domestic applications only?</strong><br />
There is nothing about our business that is only domestic. Our system can work any place a mobile device works around the world. We welcome companies outside the United States to leverage Xtify for their local or global business needs.<br />
<strong></strong></p>
<p><strong>So there is a reason for you to come to Miami to speak with the Latin American operators at <a title="LBS Latam 2009 - The first Location Based Conference for Latin America in Miami FL" href="http://www.lbslatam2009.frecuenciaevents.com/home/contenidos.php?id=34&amp;identificaArticulo=26&amp;idiomaRequerido=2" target="_blank">LBS LATAM 2009</a></strong><br />
Absolutely! I am looking forward to participating at the event.</p>
<p><span style="text-decoration: underline;"><strong>Personal Notes after the meeting:</strong></span><br />
It was hard for me to process during the conversation the concept of &#8220;know ALL my personal where&#8221; available in a cloud. Then I understand Josh&#8217;s point on inertia. I remember then Newton&#8217;s First Law of Motion that, when translated to business terms, can be defined as, &#8220;The tendency of the market moving in one direction, to remain in that motion direction, unless it is compelled to change that state by forces impressed upon it&#8221;</p>
<p>I can see now many forces that can influence this process, but this is a subject for other conversation (and for your comments).</p>
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		<title>LBS technologies &#8211; Latin America showcase opportunity at LBS LATAM</title>
		<link>http://bdnooz.com/2009/07/20/lbs-technologies-latin-america-showcase-opportunity-at-lbs-latam/</link>
		<comments>http://bdnooz.com/2009/07/20/lbs-technologies-latin-america-showcase-opportunity-at-lbs-latam/#comments</comments>
		<pubDate>Mon, 20 Jul 2009 13:54:28 +0000</pubDate>
		<dc:creator>mobile</dc:creator>
				<category><![CDATA[Archived]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://bdnooz.com/?p=1747</guid>
		<description><![CDATA[LBS LATAM is a conference and exhibition targeted to the Location Based Services industry in Latin America.

The PaTe LBS LATAM is a showcase of new LBS technologies and services open to small and medium companies that develop and provide LBS related products and services throughout the Latin America region.

This opportunity is free of charge. Read more here (Spanish with English translation): http://bdnooz.com/pate-lbs-latam/  ]]></description>
			<content:encoded><![CDATA[<p id="top" />LBS LATAM is a conference and exhibition targeted to the Location Based Services industry in Latin America.</p>
<p>The PaTe LBS LATAM is a showcase of new LBS technologies and services open to small and medium companies that develop and provide LBS related products and services throughout the Latin America region.</p>
<p>This opportunity is free of charge. Read more here (Spanish with English translation): <a title="Technology Showcase at LBS LATAM" href="http://bdnooz.com/pate-lbs-latam/ " target="_blank">http://bdnooz.com/pate-lbs-latam/ </a></p>
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		<title>LBS LATAM &#8211; 1st Location Based Services Conference for Latin America &#8211; Miami 09/09</title>
		<link>http://bdnooz.com/2009/07/06/lbs-latam-1st-location-based-services-conference-for-latin-america-miami-0909/</link>
		<comments>http://bdnooz.com/2009/07/06/lbs-latam-1st-location-based-services-conference-for-latin-america-miami-0909/#comments</comments>
		<pubDate>Mon, 06 Jul 2009 16:45:27 +0000</pubDate>
		<dc:creator>mobile</dc:creator>
				<category><![CDATA[Archived]]></category>
		<category><![CDATA[Expert-contributors]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://bdnooz.com/?p=1641</guid>
		<description><![CDATA[Latin America is one of the most important mobile emergent markets. Frecuencia Events is organizing the first LBS LATAM to be held in Miami - September 09.
Los servicios de localización constituyen uno de los drivers de crecimiento más importante de la Región. La posibilidad de acceder a datos geográficos en tiempo real no solo brinda información y entretenimiento en forma precisa, sino que además, auspicia y potencia nuevos negocios, como el marketing directo o la seguridad (control parental). Participe de LBS LATAM]]></description>
			<content:encoded><![CDATA[<p id="top" />Latin America is one of the most important mobile emergent markets. Frecuencia Events is organizing the first LBS LATAM to be held in Miami &#8211; September 09.<br />
As chairman of the event, I&#8217;ll happy to provide you more information about the professional aspects of the conference.<br />
Additionally, and as part of the event, I’m looking to put together a technological showcase, featuring small companies developing or providing Location Based Services in Latin America.<br />
For more info please visit LBS LATAM homepage.</p>
<p style="text-align: center;"><a href="http://www.lbslatam2009.frecuenciaevents.com/home/contenidos.php?id=34&amp;identificaArticulo=26"><img class="aligncenter size-full wp-image-1642" src="http://bdnooz.com/lbs/wp-content/uploads/2009/07/LBS-LATAM.jpg" alt="" width="567" height="162" /></a></p>
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		<title>Four Marketing Executives on Location Based Technologies</title>
		<link>http://bdnooz.com/2009/01/04/four-marketing-executives-on-location-based-technologies/</link>
		<comments>http://bdnooz.com/2009/01/04/four-marketing-executives-on-location-based-technologies/#comments</comments>
		<pubDate>Mon, 05 Jan 2009 03:20:08 +0000</pubDate>
		<dc:creator>Claudio Schapsis</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[lbs]]></category>

		<guid isPermaLink="false">http://bdnooz.com/?p=1117</guid>
		<description><![CDATA[I have the privilege of belonging to MENG, the Marketing Executive Networking Group. MENG is a national network of top-level marketing executives.
Last week I asked four senior marketing executives from the network how Location Based Services and Technologies will affect their practices.

Without more introduction, here are their shots.]]></description>
			<content:encoded><![CDATA[<p id="top" /></strong>I have the privilege of belonging to MENG, the <a title="Marketing Executive Networking Group" href="http://www.mengonline.com" target="_blank">Marketing Executive Networking Group</a>. MENG is a national network of top-level marketing executives.</strong><br />
Last week I asked four senior marketing executives from the network how Location Based Services and Technologies will affect their practices.<br />
Without more introduction, here are their shots.<br />
<span style="color: #ffffff;">&#8230;</span><br />
<strong><br />
<span id="more-1117"></span><br />
</strong><br />
<a href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/"><img class="alignleft size-medium wp-image-1179" src="http://bdnooz.com/lbs/wp-content/uploads/2009/01/buckley-brinkman-meng-1001.jpg" alt="" width="100" height="100" /></a></p>
<p><a title="Buckley Brinkman Profile" href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/" target="_blank">Buckley Brinkman &#8211; Change Catalyst</a></p>
<blockquote><p>These platforms and the technology behind them make the entire world much more visible. Experts will still be valuable, but expertise will become more widespread. The holes in our knowledge will become much clearer. My Dad calls this understanding the periphery of our ignorance. Clarity both makes our individual weaknesses much more visible and collaboration much more important. The ability to embrace the tools and become comfortable with our own personal shortcomings will be the difference between success and failure in the emerging economy.<br />
I believe one of the keys to success is understanding what translates from platform to platform and how each platform works. One advantage for us is that there are no experts. There is a mismatch between management perspective and knowledge of the technology. Younger people generally know the technology and what it can do, but do not have the experience to apply it effectively. Senior managers understand business and have the C-level perspective, but don’t understand all the implications of the new technology. There are no experts. They are being developed day-by-day as we all learn.</p>
<p><em>Buckley Brinkman</em></p></blockquote>
<p><span style="color: #ffffff;">&#8230;</span></p>
<p><a href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/"><img class="alignleft size-medium wp-image-1179" src="http://bdnooz.com/lbs/wp-content/uploads/2009/01/peter-kemp-meng-1001.jpg" alt="Peter Kemp" width="100" height="100" /></a></p>
<p><a title="Peter Kemp Profile" href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/" target="_blank">Peter Kemp &#8211; Managing Partner</a></p>
<blockquote><p>&#8220;The  funny thing about mobile marketing is that the technology that makes it interesting also makes it irrelevant.  Mobile marketing is a bit of an answer looking for a question.  The web has generally made physical location irrelevant for everything but the most basic functions &#8211; and ones you are unlikely to need unless you are traveling out of an area you live or work in and already.   I think it is a big idea as a marketing tool for travelers (business and leisure), but it may only be a very tactical tool, but then it is really only valuable for businesses for which I already know the quality &#8211; starbucks, pizza hut, kinkos &#8211; or I need someway to evaluate the quality (telling me there is a chinese restaurant around the corner is almost useless to me unless I know the quality of it.  On the other hand, combine it with facebook, twitter, or even Match.com and it suddenly becomes an interesting social networking tool&#8230;or a creepy big brother stalking tool.   Overall, I think it will be another tool, but not a game-changer.&#8221;</p>
<p><em>Peter Kemp</em><br />
<em>Managing Partner, Old greenwich partners</em><br />
www.oldgreenwichpartners.com</p></blockquote>
<p><span style="color: #ffffff;">&#8230;</span></p>
<p><a href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/"><img class="alignleft size-full wp-image-1187" src="http://bdnooz.com/lbs/wp-content/uploads/2009/01/jonathan-paisner-meng-1001.jpg" alt="" width="100" height="100" /></a><a title="Jonathan Paisner" href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/" target="_blank">Jonathan Paisner &#8211; Founder and President</a></p>
<blockquote><p>As our tours appeal as much to locals as they do to tourists, location based social networking has increasingly gained our attention.  To date we have had the most success among bloggers with our Rock and Roll Tour of Manhattan, reaching out to those who show an affinity for rock music and history.  We will continue to foster relationships with subject matter pundits and thought-leaders, particularly as we reach out into new geographies with our tours. Locally focused community sites are a great way for us to build word of mouth and to look to share the enthusiasm that our customers have for the products. This is less a matter of buying media and more a matter of fostering a dialogue and relationship with opinion makers in local regions. Beyond marketing, we will look to these new networks of customers to help us identify new product opportunities and to engage them in spontaneous events that can add a new dimension to our user experience.</p>
<p><em>Jonathan Paisner<br />
Founder and President &#8211; CityListen Audio Tours</em><br />
www.citylisten.com</p></blockquote>
<p><span style="color: #ffffff;">&#8230;</span></p>
<p><a href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/"><img class="alignleft size-full wp-image-1192" src="http://bdnooz.com/lbs/wp-content/uploads/2009/01/mike-wittenstein-meng-1001.jpg" alt="" width="100" height="100" /></a><a title="Mike Wittenstein" href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/" target="_blank">Mike Wittenstein &#8211; Consulting Chief Experience Officer</a></p>
<blockquote><p>“In my opinion 90% of marketing dollars are wasted. Why? Because we have to communicate to people who have no interest in a particular product or service when it is mentioned to them. Location Based Services may save marketers more than half the wasted effort and expense by using “where-you-are-and-where-you’re-going” information as context to interpolate interests and intent. So, the right information goes to the right person with a need to know in the right format at the right time. It’s the way advertising should be!”</p>
<p><em>Mike Wittenstein</em><br />
Consulting Chief Experience Officer<br />
www.mikewittenstein.com</p></blockquote>
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		<title>Expert contributor profiles</title>
		<link>http://bdnooz.com/2009/01/04/expert-contributor-profiles/</link>
		<comments>http://bdnooz.com/2009/01/04/expert-contributor-profiles/#comments</comments>
		<pubDate>Sun, 04 Jan 2009 17:18:52 +0000</pubDate>
		<dc:creator>Claudio Schapsis</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Expert-contributors]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://bdnooz.com/?p=1132</guid>
		<description><![CDATA[

Buckley Brinkman &#8211; Change Catalyst
Change Catalyst and Entrepreneurial Professional with diverse industry experience in both Service and Manufacturing environments. I bring out the best in organizations by galvanizing teams and creating a laser focus on results. My leadership focuses on bringing out the best in people from the board room to the front lines and [...]]]></description>
			<content:encoded><![CDATA[<p id="top" /><div id="attachment_1140" class="wp-caption alignleft" style="width: 110px"><a href="http://bdnooz.com/lbs/wp-content/uploads/2009/01/buckley-brinkman-meng-100.jpg"><img class="size-full wp-image-1140" title="Bucley Brinkman" src="http://bdnooz.com/lbs/wp-content/uploads/2009/01/buckley-brinkman-meng-100.jpg" alt="" width="100" height="100" /></a><p class="wp-caption-text">Bucley Brinkman</p></div></p>
<fieldset>
<legend><strong>Buckley Brinkman</strong> &#8211; Change Catalyst</legend>
<p>Change Catalyst and Entrepreneurial Professional with diverse industry experience in both Service and Manufacturing environments. I bring out the best in organizations by galvanizing teams and creating a laser focus on results. My leadership focuses on bringing out the best in people from the board room to the front lines and aligning those abilities with the challenges in the marketplace. I am a true generalist with hands-on experience in Sales and Marketing, Operations, Customer Service, Accounting, and Executive Leadership.<br />
Buckley is a member of <a title="Marketing Executive Networking Group" href="http://www.mengonline.com" target="_blank">MENG</a>.<br />
<a title="Buckley Brinkman" href="http://buckleybrinkman.com/" target="_blank"></a><br />
<a title="Buckley Brinkman" href="http://buckleybrinkman.com/" target="_blank">http://buckleybrinkman.com/</a> </fieldset>
<p><span style="color: #ffffff;">&#8230;</span></p>
<div id="attachment_1144" class="wp-caption alignleft" style="width: 110px"><a rel="attachment wp-att-1144" href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/peter-kemp-meng-100/"><img class="size-full wp-image-1144" title="Peter Kemp" src="http://bdnooz.com/lbs/wp-content/uploads/2009/01/peter-kemp-meng-100.jpg" alt="Peter Kemp" width="100" height="100" /></a><p class="wp-caption-text">Peter Kemp</p></div>
<fieldset>
<legend><strong>Peter Kemp</strong> &#8211; Managing Director, Old Greenwich Partners </legend>
<p>Peter has a broad marketing background that gives him a unique perspective on growing revenue and improving the efficiency and effectiveness of sales and marketing organizations.  He started OGP as a way to bring a fresh approach to marketing processes, which never seem to receive the same process improvement attention devoted to manufacturing or back office functions.  His knowledge of how marketing and agencies operate, combined with experience across a wide variety of industries, gives him a unique perspective on on marketing strategy and operations that is creative, actionable and practical.<br />
Peter is a member of <a title="Marketing Executive Networking Group" href="http://www.mengonline.com" target="_blank">MENG</a></p>
<p><a title="Peter Kemp" href="http://oldgreenwichpartnersct.web.officelive.com/default.aspx" target="_blank">OldGreenwichPartners.com</a></p>
</fieldset>
<p><span style="color: #ffffff;">&#8230;</span></p>
<div id="attachment_1151" class="wp-caption alignleft" style="width: 110px"><a rel="attachment wp-att-1151" href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/jonathan-paisner-meng-100/"><img class="size-full wp-image-1151" title="Jonathan Paisner" src="http://bdnooz.com/lbs/wp-content/uploads/2009/01/jonathan-paisner-meng-100.jpg" alt="Jonathan Paisner" width="100" height="100" /></a><p class="wp-caption-text">Jonathan Paisner</p></div>
<fieldset>
<legend><strong>Jonathan Paisner</strong> &#8211; Founder and President, CityListen Audio Tours </legend>
<p>Entrepreneurial executive with track record in building Fortune 500 brands, driving new initiatives, and developing strategic partnerships – with a particular focus in the media and hi-tech industries. Jonathan has worked extensively with a range of notable brands, including American Express, Fisher Scientific, Reader&#8217;s Digest and Cisco Systems. Earlier, Jonathan created and ran the licensing division of A&amp;E Television Networks, building a successful business unit through the development of dozens of partnerships to extend A&amp;E, Biography and The History Channel into publishing, travel, radio, music and interactive.<br />
At CityListen he created a new kind of travel publishing company.They create and electronically publish audio walking tours that can be downloaded and played on any MP3 player.<br />
Jonathan is a member of <a title="Marketing Executive Networking Group" href="http://www.mengonline.com" target="_blank">MENG</a></p>
<p><a title="Jonathan Paisner" href="www.citylisten.com" target="_blank">www.citylisten.com</a></p>
</fieldset>
<p><span style="color: #ffffff;">&#8230;</span></p>
<div id="attachment_1174" class="wp-caption alignleft" style="width: 110px"><a rel="attachment wp-att-1174" href="http://bdnooz.com/2009/01/04/expert-contributor-profiles/mike-wittenstein-meng-100/"><img class="size-full wp-image-1174" title="Mike Wittenstein" src="http://bdnooz.com/lbs/wp-content/uploads/2009/01/mike-wittenstein-meng-100.jpg" alt="Mike Wittenstein" width="100" height="100" /></a><p class="wp-caption-text">Mike Wittenstein</p></div>
<fieldset>
<legend><strong>Mike Wittenstein</strong> &#8211; Consulting Chief Experience Officer </legend>
<p>Mike Wittenstein has been speaking and presenting on the customer experience throughout his professional life. Whether in a tight session with a brand team, one-on-one with Chief Experience Officers and Chief Marketing Officers, or the big meeting with the whole organization, he is always on his feet, leading his audience to understanding and insights that create customer experiences that bring customers — and their friends — back for more.<br />
Mike speaks with the authority born of 20 years of leadership in marketing strategy and technology, and a lifetime devoted to the design and management of customer experiences that bond customers to brands.<br />
Mike is a member of <a title="Marketing Executive Networking Group" href="http://www.mengonline.com" target="_blank">MENG</a></p>
<p><a title="Mike Wittenstein" href="http://www.mikewittenstein.com/" target="_blank">http://www.mikewittenstein.com/</a></p>
</fieldset>
<p><span style="color: #ffffff;">&#8230;</span></p>
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		<title>Location Based Services Value Chain &#8211; Part 2</title>
		<link>http://bdnooz.com/2008/11/28/location-based-services-value-chain-part-2/</link>
		<comments>http://bdnooz.com/2008/11/28/location-based-services-value-chain-part-2/#comments</comments>
		<pubDate>Fri, 28 Nov 2008 19:41:51 +0000</pubDate>
		<dc:creator>Claudio Schapsis</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Business Models]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[lbs]]></category>
		<category><![CDATA[M2M]]></category>
		<category><![CDATA[Maps]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[mobile 2.0]]></category>
		<category><![CDATA[social networking]]></category>

		<guid isPermaLink="false">http://bdnooz.com/?p=116</guid>
		<description><![CDATA[Second part article showing the extended components of the value chain for location based services (LBS). Show the relationships between the main components of the LBS Value chain, and their sub-components, M2M providers, Maps, Personal Locator devices (PLD) and general considerations.]]></description>
			<content:encoded><![CDATA[<p id="top" /></strong>
<p class="MsoNormal">Have you read <a title="location based services value chain part 1" href="http://bdnooz.com/2008/11/23/location-based-services-value-chain-part-1/" target="_blank">PART 1</a>? I’ll strongly recommend reading part 1 first.</p>
<p class="MsoNormal">As mentioned in part 1 the main components in the LBS Value Chain are: the location based service provider or developer (LBS APP), the data carrier (a cellular provider like T-Mobile, AT&amp;T, etc), and the customer.</p>
<p class="MsoNormal">As Part 3 will talk about Web 2.0 strategies for Location Based Services and particularly for Location Based Social Networking, we need to completely understand every piece of the puzzle. Otherwise your model will be leaking money (pouring in some cases). Moreover understanding the players and trends will allow you to craft long term solid strategies.</p>
<p class="MsoNormal">A more comprehensive value chain shall include:</p>
<p class="MsoNormal">
<div id="attachment_117" class="wp-caption aligncenter" style="width: 510px"><a href="http://bdnooz.com/lbs/wp-content/uploads/2008/11/complete-lbs-value-chain.jpg"><img class="size-full wp-image-117" title="Location Based Services complete Value Chain" src="http://bdnooz.com/lbs/wp-content/uploads/2008/11/complete-lbs-value-chain.jpg" alt="Location Based Services complete Value Chain by Claudio Schapsis" width="500" height="307" /></a><p class="wp-caption-text">Location Based Services complete Value Chain by Claudio Schapsis</p></div>
<p class="MsoNormal"><a href="http://bdnooz.com/lbs/wp-content/uploads/2008/11/maps.jpg"><img class="alignleft size-thumbnail wp-image-121" src="http://bdnooz.com/lbs/wp-content/uploads/2008/11/maps.jpg" alt="" width="100" height="54" /></a></p>
<p class="MsoNormal"><strong>MAPS</strong>: Most LBS applications utilize maps; therefore their cost shall be added to the equation. The map market can be considered a <a title="Who Keeps Digital Maps Going in Right Direction?" href="http://online.wsj.com/public/article_print/SB120027487946287479.html" target="_blank">duopoly</a> dominated by <a href="http://www.navteq.com/" target="_blank">Navteq </a>and <a href="http://www.teleatlas.com/index.htm" target="_blank">Teleatlas</a>.</p>
<p class="MsoNormal"><span style="text-decoration: underline;">Consider</span>: those companies were acquired recently by Nokia and TomTom.</p>
<p class="MsoNormal"><span style="text-decoration: underline;">Ask:</span> How can they affect your business by controlling the LBS market. Can your application change the map provider easily? Do they cover all the areas you plan to service? Can you grow to other markets (internationally)? Does your international strategy fit your provider’s existing maps? What are their plans of expansion? How are you getting charged? What layers of information are included in that charge? The list of questions doesn’t end here and is closely related on the type of service you are planning to offer.</p>
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<p class="MsoNormal"><a href="http://bdnooz.com/lbs/wp-content/uploads/2008/11/interfaces.jpg"><img class="alignleft size-thumbnail wp-image-122" src="http://bdnooz.com/lbs/wp-content/uploads/2008/11/interfaces.jpg" alt="" width="118" height="63" /></a><strong>MAP INTERFACES</strong>: If you want to use map providers like Navteq and TeleAtlas you will need to pay a premium price to companies that provide interfaces to those maps – such as <a href="www.autodesk.com/locationservices" target="_blank">Autodesk</a>, <a href="http://www.decarta.com/developers/index.html" target="_blank">Decarta</a>, etc. Your applications can also be based on Google maps (TeleAtlas data) or Microsoft maps (Navteq data) API&#8217;s.</p>
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<p class="MsoNormal"><span style="text-decoration: underline;">Consider:</span> 1) This factor is almost unavoidable and in some cases the API selection will link you to a specific map provider. 2) While is true you can freely use Google and Microsoft interfaces, bear in mind you will need to pay them for the use of the maps when you start making money.</p>
<p class="MsoNormal"><span style="text-decoration: underline;">Ask</span>: What is the price structure? Is the payment per map? Are you getting charged for each customer you serve? (oh yes, you do). Can your API support other map providers? Can you add your own maps? How much will cost to add specific regions? Do the charges include Points of Interest? Does the price include point to point routing capabilities? Can you provide PSAP information? What platforms do you support? How will you display information in different types of cellular phones?</p>
<p class="MsoNormal">Remember that once your development is committed to one of these platforms, it will be expensive to migrate to other. Again I strongly recommend checking their pricing structure. Most start for free but you will “pay the price” later.</p>
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<p class="MsoNormal"><a href="http://bdnooz.com/lbs/wp-content/uploads/2008/11/m2m.jpg"><img class="alignleft size-thumbnail wp-image-123" src="http://bdnooz.com/lbs/wp-content/uploads/2008/11/m2m.jpg" alt="" width="118" height="63" /></a><strong>M2M PROVIDER</strong>: In most cell phone based services, the communication costs are paid by the customer (SMS or IP-Data). If your service is based in a specific device (like a pet tracker) you will need to include a cellular operator or aggregator to fulfill the mobile communication. You will probably use a GSM provider and your device will include a SIM Card. Those carriers are known as <a href="http://en.wikipedia.org/wiki/Machine_to_Machine" target="_blank">Machine to Machine providers (M2M)</a>. Today the M is interpreted in many ways &#8211; Man-to-Machine, Machine-to-Man, Machine-to-Mobile, Mobile-to-Mobile, Mobile-to-Machine, etc. Usually M2M providers are small mobile operators with roaming agreements and/or mobile resellers/aggregators with services provided in the background by companies like AT&amp;T, Telefonica, T-Mobile, Verizon, Vodafone, etc (Big Carriers).</p>
<p class="MsoNormal">Companies that fall in the M2M category are  <a href="http://www.jasperwireless.com/" target="_blank">Jasper Wireless</a>, <a href="http://www.koretelematics.com/" target="_blank">Kore Telematics</a>, <a href="http://www.wyless.com/" target="_blank">Wyless</a> and many others. As these companies usually buy large quantity of network capacity, or have roaming agreements, the solution you will get is usually better, more focused and cheaper than approaching directly the Big Carriers. Moreover, many Big Carriers require particular certifications, and with these M2M providers, the process is usually transparent.</p>
<p class="MsoNormal"><span style="text-decoration: underline;">Consider:</span> 1) Choosing a M2M provider is a long term commitment. Imagine you have thousands of devices in the market and you need to recall them to change their SIM card (I don’t think so…) 2) You can use SMS and/or Data transmissions (TCP / UDP). Each one has pros and cons. Just remember to use the * symbol in excel you will be amazed with the numbers. For example, if your model is based on SMS (let’s say $0.08 per SMS), and you have just 5000 units, reporting every 5 minutes half day; your annually bill will be more than $20,000,000 (yes, twenty million). Is your projected income covering that?</p>
<p class="MsoNormal"><span style="text-decoration: underline;">Ask</span>: What is the price structure? Do you have a minimum volume commitment? Can data (or SMS) be pulled? If using data, what is the rounding per session? Do you provide VPN services? Will your device have a fixed IP address? Do you have an activation portal/API? Do you charge activation fees? If SMS, do you provide SMPP gateway services? Do Mobile Originated and Mobile Terminated messages have different prices?<span> </span>What type of certification do you require (FCC, PTCRB, EC, etc)? Does your service require non standard certifications (particular of a Big Carrier?) Do you provide roaming? How much will you pay for roaming? Where do you roam? Can you permanently roam?</p>
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<p class="MsoNormal"><a href="http://bdnooz.com/lbs/wp-content/uploads/2008/11/service.jpg"><img class="alignleft size-thumbnail wp-image-124" src="http://bdnooz.com/lbs/wp-content/uploads/2008/11/service.jpg" alt="" width="118" height="63" /></a><strong>GPS ENABLED DEVICE</strong>: Now you need to write the application. If your service is not installed in a cellular phone, you will need to provide your customers with a device with GPS and mobile communications capabilities i.e. most Personal Locator Devices (PLD). This is a topic by itself and I’ll devote a different post for it.</p>
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<p class="MsoNormal"><strong>Bottom Line:</strong> The sum of all those expenses + YOUR PROFIT is what the customer usually will pay for some Value Service. This is your Average Revenue Per Unit (ARPU) or your Customer Acquisition Cost depending on the business model you choose (see part 1). If your customers are reluctant to pay your fees, or your investors consider the burning cost and risks associated too high, most probably you have done something wrong along the way.</p>
<p class="MsoNormal">Having almost all the components clear, I’ll elaborate on part 3 on Location Based Services business models based on Web 2.0 strategies particularly free Location Based Social Networking and their specific value chain.</p>
<p class="MsoNormal"><strong>TO THE READER: as my list of considerations and questions is limited for readability I’ll appreciate your comments, particularly on:</strong></p>
<p class="MsoNormal" style="margin-left: 0.5in; text-indent: -0.25in;">What else would you recommend to consider for each category?</p>
<p class="MsoNormal" style="margin-left: 0.5in; text-indent: -0.25in;">What else would you recommend to ask to the providers in each category?</p>
<p class="MsoNormal">Thank you again!</p>
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		<title>First post &#8211; Marketing and the Location Based Services Concept</title>
		<link>http://bdnooz.com/2008/11/18/first-post-marketing-and-the-location-based-concept/</link>
		<comments>http://bdnooz.com/2008/11/18/first-post-marketing-and-the-location-based-concept/#comments</comments>
		<pubDate>Wed, 19 Nov 2008 03:33:09 +0000</pubDate>
		<dc:creator>Claudio Schapsis</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[lbs]]></category>
		<category><![CDATA[WEB 2.0]]></category>

		<guid isPermaLink="false">http://bdnooz.com/lbs/?p=79</guid>
		<description><![CDATA[Location based services are booming and as marketing professionals, we have real challenges on how to integrate these new technologies to our tool set together with Wikis, Blogs, Social Networks, Podcasts, etc. Are you ready for new ideas like Location Based Advertising?]]></description>
			<content:encoded><![CDATA[<p id="top" />Back in business school, we learned about <strong>“The Marketing Concept”</strong> as the total company effort to satisfy customer needs at a profit.</p>
<p>Location based services are booming and as marketing professionals, we have real challenges on how to integrate these new technologies to our tool set together with Wikis, Blogs, Social Networks, Podcasts, etc. Are you ready for new ideas like Location Based Advertising?</p>
<p><a href="http://bdnooz.com/lbs/wp-content/uploads/2008/11/lbs-map1.gif"><img class="alignleft size-medium wp-image-91" src="http://bdnooz.com/lbs/wp-content/uploads/2008/11/lbs-map1.gif" alt="" width="160" height="160" /></a>From a business perspective, I would define the <strong>“Location Based Service concept”</strong> as the company’s effort to transform geographical positioning information into valuable and relevant data for a customer, to make a profit.</p>
<p>The Location Based Service concept, like the marketing concept has 3 components</p>
<p><strong>1- Get Geographical positioning information.</strong> This can be accomplished in many ways. The obvious way is a GPS device through cellular network, IP address mapping, user input, etc. (will address this in future posts)</p>
<p><strong>2- Transform this data into valuable information.</strong> Your kids are calling for a pickup at midnight; would you consider the same situation knowing they are at a friend house or wandering<br />
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around downtown? Suddenly the geographic layer of information changed the urgency of the pickup completely. What if you try to locate your grandmother suffering from Alzheimer or if you want to know where is your task force at any given moment. What if instead having the pizza place telling you &#8220;&#8230;another 5 minutes&#8230;&#8221; you can go to the web and receive a service &#8220;Where is my pizza&#8221;!! (No doubt this is a nice application, particularly if your teen son came with friends from a soccer game and they are starving&#8230;)<br />
The number of possible applications is limited to the extent of your imagination (and of course some technical limitations&#8230;), but the idea is to generate value for somebody and get paid for that service.</p>
<p><strong>3- Make a profit.</strong> It&#8217;s amazing how many companies/developers forget that the ultimate reason of putting a business together is TO MAKE A PROFIT. Location Based Services is an expensive business. Usually your current location needs to be relayed to certain application server and most of the time this is accomplished through cellular networks; hence somebody must pay the bill. When you buy a personal locator device &#8211; PLD (like zoombak, Leipac, and others) they have a cellular device included, usually with a SIM Card, to communicate your location &#8211; and that service is expensive.</p>
<p>The number of LBS applications is growing exponentially. Just in the last few months I&#8217;ve seen dozens of free Location Based Social Networking sites come alive. The question is how many of those will be alive next year. For me the answer is simple, only those with a solid revenue model and clear value proposition will last. Some are betting on valid strategies based on collective user value, wikonomic <a href="http://www.socialtext.net/wikinomics/index.cgi?the_prosumers" target="_blank">&#8220;prosumers&#8221;</a>, <a href="http://www.avc.com/a_vc/2006/03/the_freemium_bu.html" target="_blank">&#8220;fremium&#8221;</a> services, etc. In that case, the keys to success are a) make sure somebody else pays the communication costs and b) be sure your customers generate real aggregated value you can capitalize.</p>
<p>First post! I will talk about those services and business models, including GeoTagging, WEB 2.0 applications, Location Based Social Networking, Location Based Advertising, Privacy Issues, and many other.</p>
<p><strong>YOUR OPINIONS are welcomed and desired. </strong></p>
<p>THANK YOU!</p>
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