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Check-ins, Location Based Marketing and the F’ word

Monday, January 17th, 2011

Starting the year with a smile:-)

Since mid 2010 I’ve been writing a book about Location Based Services (LBS) applied to the marketing practice. While many people exclusively associate Location Based Marketing (LBM) with check-ins applications, the uses of location in marketing goes far beyond that.
This weekend I began the chapter about check-ins. I wanted to open it exploring the motivation behind checking-in. Why are people sharing their location? Exploring this topic I had a little Fun with F words and this is a fine compilation of my notes.

The F* word

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Check-in and Location Based Marketing – Lessons from the future

Monday, December 13th, 2010

Check-ins, badges, Mayors, stamps on passports, rewards, and other new concepts from the past are flooding the net as the latest trend in location based services applied to marketing purposes. While looking at those new tools I had a strong sense of déjà vu, and I tried to learn some lessons from the future. Read More

When Aesop downloaded an app and tried to navigate indoors…

Tuesday, November 23rd, 2010

“2010 will be the year of LBS”. Well it’s about the end of November and we can start changing the song to “2011 will be the year of LBS”. And as if Location wasn’t enough we added Indoor LBS to the mix. Everybody speaks about Indoor Navigation, and most of them refer to a completely different concept

The business opportunities

Most of the Interactive Maps apps are primarily themed for Malls.

From the marketing perspective and looking at the “mall potential users” we see that only 17% of the population has a smartphone, and close to 31% of mobile internet services users are female. That means only 5.27% of the population are females using mobile internet services. From the total of female smartphone users only around 21.5% use some kind of location services. That leaves us with target market of 1.1% of the mobile phone owners. Mall demographics show that females outnumber males 2:1, and in most cases they shop in places that are familiar to them. That means that about 1 out of 100 customers entering a mall is a POTENTIAL user, and if you consider that these apps are only available for certain phones, the target market is even smaller. Can you imagine a customer that visits the same mall every week, turns on the wi-fi to navigate to a store he/she knows?

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So Facebook added Location. What’s next? Location Based Services for marketers 101

Thursday, August 26th, 2010

Location-enabled social networks are not new. As a matter of fact, there are more than 100 companies providing some type of social networking with location features. Some of them have been integrated with Facebook for a long time. So why are these changes important for marketers and business developers?
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Two events in the LBS industry I’ll attend and why you can’t miss them

Friday, September 11th, 2009

LBS LATAM – The First Location Based Services Conference for Latin America in Miami – 09/17 Miami, FL
Metaplaces – How to Monetize Location Data and Services 09/22-23 San Jose CA

Almost a year ago in my first post, I wrote that Location Based Services are the company’s effort to transform geographical positioning information into valuable and relevant data for a customer, to make a profit. Since then I had the opportunity to talk, work and advise leading companies in the industry regarding new products and services in the LBS arena.

LBS are very similar to other businesses in the sense that in order to succeed you need a solid revenue model and a clear value proposition. Sounds simple; but when approaching the LBS market and trying to understand the dynamics of its Value Chain the troubles begin. Many companies are getting this right and are already making profits. Others try to migrate WEB2.0 applications to the mobile world and discover later that in this environment “Free” is an expensive term. No wonder VCs usually look at maps as a feature and not something to build a whole application around.
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Four Marketing Executives on Location Based Technologies

Sunday, January 4th, 2009

I have the privilege of belonging to MENG, the Marketing Executive Networking Group. MENG is a national network of top-level marketing executives.
Last week I asked four senior marketing executives from the network how Location Based Services and Technologies will affect their practices.
Without more introduction, here are their shots.


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First post – Marketing and the Location Based Services Concept

Tuesday, November 18th, 2008

Back in business school, we learned about “The Marketing Concept” as the total company effort to satisfy customer needs at a profit.

Location based services are booming and as marketing professionals, we have real challenges on how to integrate these new technologies to our tool set together with Wikis, Blogs, Social Networks, Podcasts, etc. Are you ready for new ideas like Location Based Advertising?

From a business perspective, I would define the “Location Based Service concept” as the company’s effort to transform geographical positioning information into valuable and relevant data for a customer, to make a profit.

The Location Based Service concept, like the marketing concept has 3 components

1- Get Geographical positioning information. This can be accomplished in many ways. The obvious way is a GPS device through cellular network, IP address mapping, user input, etc. (will address this in future posts)

2- Transform this data into valuable information. Your kids are calling for a pickup at midnight; would you consider the same situation knowing they are at a friend house or wandering
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